Tag: Disney

Grand

couple at Disney Grand Floridian Resort lobby
Grand is Disney’s Grand Floridian Resort and Spa. Today’s second stop. Shopped. Walked the old stomping grounds. Privileged to spend six years on two ‘tours of duty’ here. The Grand is Disney’s Flagship Resort for Disney Resorts world-wide.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Find a million ways

Disneyland Coke Corner lights
Social media buzz, the red and white ‘attention to detail’ Disneyland Coke Corner lightbulb was replaced with a solid red bulb.

Find a million ways to stay motivated.

Imagine two red bulbs side by side. All the others are alternating red and white bulbs.

There are so many bulbs on Disneyland’s Coke Corner building, flashing day and night, no one will notice.

Yeah, right.

It got fixed.

Inspecting the special bulb was the first intentional stop a few days ago.

Fanatical attention to detail inspires me.

Especially detail that 99.9% will never notice, but you do it anyway.

Like the way i place postage stamps upside down. Since 1996.

Or the way i protect my content and delivery style.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Goal

Butterfly chrysalis
Next to our home.

Goal.

What’s the supreme goal of every customer service interaction?

Pair, then share.

Show you vs tell you.

Cup of ice.

Three dinners – satisfaction is dangerous.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Thankful to move

Disney plastic character toys at a mountain lake
Same place, Avalanche Lake, but cloudy.

Thankful to move.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Boots & bikes on the ground

Space Mountain from Contemporary Resort parking lot
None of my extensive Disney experience is based on theory. None. Everything i preach is from boots-on-the-ground experience. Same with Glacier, which is now quite extensive.

Three boots-on-the-ground criteria over the years for where to stay at Glacier:

  • Lodging location
  • Wifi/cell signal availability & strength
  • Lodging cost

Note: Some lodging has wifi/cell but it’s poor.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.