Tag: Disney Institute

Disney Institute Leadership Excellence, body

the word DREAM etched into a blue Mickey Mouse shaped head
This is a snapshot of one of my home office bookshelves. DREAM is a 1980’s Walt Disney World acronym: Disney Resort Experiences Are Magic. The Blue DREAM Mickey Mouse head was the centerpiece logo from an intentional cork board every department was given to communicate this initiative. The vision was clear, Magic for every Guest. When the cork boards got removed permanently, i salvaged the logo.

Disney Institute class…

Disney’s Approach to Leadership Excellence.

Thesis statement…

We judge ourselves on our intentions, others judge us on our behaviors.

We begin our content with a profoundly simple yet simply profound leadership catalyst…

Vision.

What’s the difference between a vision and a vision statement?

Answer: Your future.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Institute Employee Engagement, body

Disney Mickey Mouse helium balloons
By design: The three circles, the Disneyland font, the extra balloon within a balloon.

Disney Institute class…

Disney’s Approach to Employee Engagement.

Thesis statement…

Culture by design, not by default.

Every organization has a corporate culture. Few (almost none) are by design.

Next, we ‘operationalize’ (form foundational corporate habits) our culture using…

Language and Symbols, Heritage and Traditions, Traits and Behaviors, Shared Values.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Institute Customer Service, body

handwritten note on white Mickey Mouse head sticker
There was a celebration of Walt at “One Man’s Dream” in Disney’s Hollywood Studios. Can’t recall the year.

Disney Institute class…

Disney’s Approach to Customer Service.

Thesis statement…

Exceed expectations, pay attention to details.

Next is the Disney Compass:

Needs, Wants, Stereotypes, and Emotions.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Going to Walt Disney World, body

After today’s (Monday) standard morning workout movement, and some yard work, heading to Walt Disney World to check in.

Checkin time is 3:00 PM.

Hoping to arrive early and settle in earlier than that.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.