Disney Institute Customer Service, body

handwritten note on white Mickey Mouse head sticker
There was a celebration of Walt at “One Man’s Dream” in Disney’s Hollywood Studios. Can’t recall the year.

Disney Institute class…

Disney’s Approach to Customer Service.

Thesis statement…

Exceed expectations, pay attention to details.

Next is the Disney Compass:

Needs, Wants, Stereotypes, and Emotions.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.