The brain/mind was the hardest to land on. It kept looking like a lima bean or a swimming pool design.
Capture the crazy ideas as they come.
Why?
If you don’t, you will certainly lose them. And remember to not worry about how good or bad they are…and above everything else, capture the “bad ideas”.
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Jeff Noel, like most people, is a simple guy balancing many of life’s familiar titles: child, spouse, parent, relative, neighbor, owner, artist, volunteer, athlete, writer, secretary.
He also has some obscure titles – to everyone but the most fanatical Disney fans – such as the Partners in Excellence Lifetime Achievement Award recipient, The Walt Disney Legacy Lifetime Achievement Award recipient, Disney Institute’s most requested and highest rated speaker.
Jeff has also spent many years in Disney’s Flagship Resort as Concierge Manager as well as time as a Custodial Manager in Disney’s Magic Kingdom Theme Park. He was a Disney Trainer, a Disney Traditions Instructor, a member of many high-profile Theme Park and Resort Hotel opening teams as well as the inaugural and leadership paradigm-shifting Guest Satisfaction Measurement Team in the early 1990’s.
Fall had just begun in 1998 when the phone rang in the backstage Concierge Manager’s office on the third floor of Disney’s Grand Floridian Resort’s main building.
Would he answer it?
Unlikely.
Why?
Because phone calls to the manager’s phone have a 90% chance of adding additional work to your already overloaded day, usually in the form of solving something (creating Magic) no one else can solve (or create).
And if you don’t answer, the caller will likely try another solution – hopefully, one that doesn’t add more work to your insanely busy day. And being on a great Disney team meant whoever took the call had the skill and ability to solve just about anything.
How busy could it be?
If you arrived at the Resort just before 7am to begin your shift, a good day was when you got to go to lunch just after 2pm when the closing manager arrived. A glorious day is when you got 30 minutes of uninterrupted time to eat. This happened roughly five times each year.
Not joking.
Carol, the Disney secretary, asked, “May please speak with Jeff?”
“Speaking” i said.
She proceeded to get right to business, “I need to schedule your lunch meet and greet meeting with Steve Heise, The Director at Disney Institute.”
i quickly replied, “You got the wrong Jeff.”
“You’re Jeff Noel, right?”
“Yes.”, i said, bewildered.
This random, unexpected call changed the course of my life and led me to be telling you this now.
Six months after Carol Main’s call, i received notice that Disney Institute wanted me on their team of Professional Development Facilitators.
Since then i’ve spoken to over one-million people and roughly 2,000 different organizations from every industry sector.
When asked, “What do you do?”, the short answer is, “i preach the Gospel (good news) according to Walt and a spoon full of sugar helps the medicine go down.”
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This website is about our BODY. To read today’s post about our SPIRIT, click here.
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The Yve Hotel is across the street from Biscayne Bay and 800 meters south of The American Airlines Arena (the light-colored building to the left of the palm trees).
A perfect south Florida January morning to be outside.
But…
i was putting final adjustments on the smallest-audience Keynote Speech i’ve ever delivered – four attendees.
This morning i get to ride a bike 22 miles round trip to Winter Garden for a WordPress meeting. Been awhile since i’ve been able to get great cardio.
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This website is about our BODY. To read today’s post about our SPIRIT, click here.
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What the sign really says is, “We want to increase our revenue and the only way to do that is if you buy more stuff, more often.”
Whistle while you work.
The obvious opportunity of city life is that most everything is within walking distance.
We have walked many miles in the past 48 hours.
More miles than we walk at home.
At home, from a time-required perspective, things are close for biking or walking.
To save time, we bike rather than walk to the grocery, doctor, restaurant, and other assorted services. Biking is simply much faster.
PS. From home, i personally walk 4 miles roundtrip to the gym every Monday, Wednesday, and Friday because i’m giving my running legs a multi-year break. The gym’s shortest route is 1.5 miles, so i cut through a few subdivisions to add an extra mile roundtrip. The longer route also keeps me away from the “Disney Parkway” heavy traffic noise.
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This website is about our BODY. To read today’s post about our SPIRIT, click here.
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