Two months after my first day at Disney we hit Spring Break and Easter.
Everyone works 14 days straight. Don’t even think about asking for vacation.
We could set a single day attendance record in the history of the Walt Disney Company.
Even with everyone working 14 days straight, we still had open shifts.
So when i did a double shift, i’d get off at midnight, get a few hours of sleep and be driving a boat by 8am — until midnight. What’s that, like 16 continuous hours?
Arriving just before 4pm, my Jungle Cruise supervisor was on the dock to greet me at my shift’s start.
He said something that was the first, and most powerful, lesson on setting leadership expectations.
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