The more you genuinely care for your employees, the more they genuinely care for your customers. Common sense, rarely common practice. What’s it like working at Disney? Depends on who your leader is. Why? Because their ability to genuinely care feeds your answer, “What’s it like to work at Disney?”
Note: In the absence of a caring leader, you lean heavily on your peers and customers. You adapt and find “extra” joy and appreciation from them to compensate until your current leader gets promoted or transfers.
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