Goal

Butterfly chrysalis
Next to our home.

Goal.

What’s the supreme goal of every customer service interaction?

Pair, then share.

Show you vs tell you.

Cup of ice.

Three dinners – satisfaction is dangerous.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Employee Keynote 60 minutes vs 90 minutes

GNP bears
Patience is a virtue. Nature is a world-class culture.

 

GNP bears
The bear is also watching. Nature has been sustaining itself since time began.

 

Disney Employee Keynote 60 minutes vs 90 minutes.

Same content for either length…

History  •   Customs  •   Icons  •   Values

Same high-energy, serious-focus, fun, interactive delivery.

What’s different then?

The extra 30 minutes adds even more interactive, engaging, thought-provoking activity, roughly seven additional minutes of experiential learning for each of the four world-class employee engagement basics.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.