Disney’s Continuous Improvement Process

Magic Kingdom stroller rental
Guests would rent a stroller and want to make a beeline to the very back corner of the park.


Disney’s continuous improvement process was called Guest Satisfaction Measurement in the 1990’s.

Today, it doesn’t have a name.




This website is about our physical health. To easily leave this site to read today’s post on jeff’s spiritual health website, click here.


On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.


By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.