Cultural Employee Engagement Blueprints Implementation Plan

Disney author Jeff Noel writing at wilderness Lodge
An early writing start before the World awakes.

Employees

Let’s review the suggested cultural blueprints implementation plan.

The Building owner is the CEO.

Deliverables from Leader Champions are shell, walls, roof.

Critical note: History, customs, icons, and values are deeply integrated into the primary Human Resources processes: Hire, Train (orientation, On-The-Job, On-Going), Inspire Daily Communications to every employee), Value (Support and Recognition).

History: Founder’s Story. History, milestones, highs and lows, acquisitions.

Customs: Behaviors, traditions. The cultural behaviors that you are proud of and maybe even famous for. The traditions that continue to this day; how they came to be and why, and what they mean to today’s workforce.

Icons: Images, words, phrases, acronyms, quotes. Harvest and harness the power of language and symbols, from the founder(s) to today.

Values: Internal. Core, foundational values for how employees treat each other. This is invisible to the customers.

All collaborative efforts by executive leaders and the cross-functional teams should revolve around simple, focused, energetic, creative, visionary, and scalable outcomes – blueprints for an organizationally vibrant culture.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.

How to execute next steps to convert theory into reality

Mickey Mose head from three hula hoops
A front line Cast Member came up with this idea. The other option is to lean them up against a pole or picnic table.

How to execute next steps to convert theory into reality

Big picture involvement:

Five foundational ownership tracts; 19 total blueprints.

One owner of everything, the CEO.

Up to ten Champions selected from CEO Cabinet; two Champions for each of the five ownership tracts (Leaders, Employees, Customers, Reputation, Improve). Some Cabinet members may be responsible for two ownership tracts.

Ten assistant champions selected from your best, most passionate leaders in Human Resources, Labor Relations, Employee Relations, Compliance, Employment, Marketing, Public Relations, Communications. Assistant Champions should only focus on one ownership tract.

From 15-30 advocate teams selected from every employee, at every level, in every department. This is three to five team advocates per ownership tract.

•  •  •  •  •

Owner

  • CEO

Champions

  • C-Level Executive (always have two, to solve for unexpected absences)
  • Provides vision, inspiration, commitment

Assistant Champions

  • Cross-functional pair from Human Resources, Labor Relations, Employee Relations, Compliance, Employment, Marketing, Public Relations, Communications.
  • Always have two, to solve for unexpected absences
  • Provides involvement, accountability, commitment
  • For unexpected absences, always be grooming the replacement from the Advocate Team.

Advocate Teams

  • Created from any employee, at any level, in every department
  • 3-6 total per team recommended
  • Cross-functional
  • Provides energy, enthusiasm, effort, commitment

Final blueprint

  • Create action steps
  • Review, organize notes
  • Create plan
  • Discuss
  • Summarize
  • Create final blueprint
  • Present to CEO and Cabinet

Develop and deliver campaign

  • Goals/deliverables
  • Assign roles
  • Timeline
  • Accountability

Misc

  • Manage project scope creep
  • Prepare contingency plans for project disruptions
  • Always be grooming replacement/succession

Continuous Improvement

  • Manage health of all teams
  • Grow team bench
  • Measure
  • Celebrate
  • Share
  • Historian documents growth, change, transformation

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.

Cultural Transformation Next Steps after Executive engagement (2-days with 19 cultural blueprints)

Hidden Mickey
See the Hidden Mickey?

Cultural Transformation Next Steps after Executive engagement (2-days with 19 cultural blueprints)

Traditional blueprint assignments:

Leaders: CEO, Human Resources, Labor Relations, Employee Relations; one of these four owns total responsibility.

Employees: HR & Marketing (Employment, Training & Development, Communications, Recognition)

Customers: CCO (Chief Customer Officer), HR (Orientation, OJT, Ongoing Training)

Reputation: HR (Training) Marketing & PR (Communications)

Improve: CEO, HR, Marketing

Notes:
We started with senior leadership because you are the most connected and experienced with the organization’s strategy. You know things no other levels know.

Recommend creating a corporate Historian (including video/photo library) to work with and assist all other areas to make key links and connections to the founder’s story, heritage & traditions, traits and behaviors, language and symbols, and shared values.

The most natural things to feel about uncharted territory: doubt, fear, anxiety, confusion, excitement, joy, relief, hope, motivation.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.

EMPLOYEES (shell, walls, roof)

AAU building at Walt Disney World
Today’s writing is at Walt Disney World’s original preview center, now the AAU building. In 1988, i was in the DMDP (Disney’s Management Development Program). This was one of two Front Offices for Disney’s Village Resort.

EMPLOYEES (shell, walls, roof)

5. (History) Full-blown founder’s story capturing the organizational DNA (and an historian identified)
6. (Customs) Long list of company heritage as well as traditions (ongoing historical management)
7. (Icons) Comprehensive guide to corporate language, symbols, phrases, tag lines, etc (ongoing historical mgmt)
8. (Values) Categorize unique traits & behaviors your culture is famous for.
EMPLOYEES: Deep and broad integration with your 4 HR practices: Hire, Train, Inspire, Value.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.

jeff noel’s Disney Employee Engagement Basics Will Challenge You

Disney quick service menu
Writing and a lunch treat.

jeff noel’s Disney Employee Engagement Basics Will Challenge You

Who pushes you and your organization to do your best work?

Does overwhelm and urgency drive most of your days?

Are you satisfied with your cultural and personal employee engagement framework?

Do most days feel like you’re playing whack-a-mole on a corporate scale?

If you cleared your calendar from distraction for an entire day, what would you focus on and why?

If you could wave a Magic Wand, it would provide the corporate architecture for building better answers.

Jeff’s four world-class employee engagement basics provide a brilliantly simple blueprint for better days, better outcomes, and better health – organizationally and personally.

Employee Engagement Basics

What’s the foundational difference between a culture by design versus one by default?

What’s the remarkable difference between being intentional versus being unintentional?

What are the two key buckets for operationalizing your corporate culture? (Answer: The four elements for operationalizing culture and the four HR practices that deliver them.)

When it comes to employee culture, do your competitors see you as the consummate example or as a glaring warning?

Jeff’s employee engagement architecture provides the transformational template for organizational (and personal) vibrancy.

Every employee, at every level, in every company will walk away equipped with catalytic employee engagement DNA to solve their unsolvables.

•  •  •  •  •

This website is about our BODY. To read today’s post about our SPIRIT, click here.