Detouring to wonder why

Day 14: Disney's Grand Floridian Resort and Spa lobby
Extravagant flowers and chandeliers. Disney’s Grand Floridian Resort and Spa lobby.

Detouring to wonder why

To wonder why?

Detour.

A different route to get somewhere; usually unplanned, unexpected, often scary and inconvenient.

What if we detoured in our journey to understand, and practice, the world-class, Disney Employee Culture key drivers required to achieve and sustain (and improve) an organizationally vibrant employee culture?

The “what if” usually has an ending sounding like this, “I’ll never know?”

Why?

Because it’s safer, more convenient, and easier to manage the unexpected and unplanned if we just get back to the job at hand, which is to maintain the employee culture we already have.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

It’s Not The Employee Engagement Magic That Makes It Work

Ye Olde Christmas Shoppe Magic Kingdom
Looking across the way at Ye Olde Christmas Shoppe.

It’s Not The Employee Engagement Magic That Makes It Work

It’s the hard Disney Employee Engagement work that makes it Magic.

It comes down to being focused and disciplined.

  1. Focused on the basics.
  2. Disciplined to never take our focus off the basics.

Seems ridiculously simple right?

It is.

Remember, though; simple doesn’t mean easy.

If focus and discipline were easy, we’d all have amazing corporate cultures.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney’s Single Biggest Culture Success Secret Revealed

convention center lobby
Disney’s Yacht & Beach Club Resort Convention Center. Spot the carpet Hidden Mickey?
convention center lobby
Ta-da!

Disney’s Single Biggest Culture Success Secret Revealed

Disney over-focuses on the same things others under-focus on or ignore.

Disney’s Employee Culture banks on being intentional where others are unintentional.

This is the key to Disney’s long-term success.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

The Four World Class Employee Engagement Basics, Disney Style

Grand Canyon Concourse
Grand Canyon Concourse.

The Four World Class Employee Engagement Basics, Disney Style

The four employee engagement basics will be revealed in the book.

For now, here are some thought-starters:

Never get bored with the basics.

Focus and discipline.

Excellence.

Exceeding expectations.

All day.

Every day.

Never be satisfied.

The road to excellence has no finish line.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

If Employee Engagement, Disney Style, doesn’t make perfect sense, nothing i say will matter

man looking at phone sitting on ground at Disney
Intentionally behind a trash can to avoid being a Guest trip hazard.

If Employee Engagement, Disney Style, doesn’t make perfect sense, nothing i say will matter

When you believe in something all the way, no convincing is necessary. When you don’t, no amount of convincing will be enough.

If what Disney Employees do, how they do it, and why they do it doesn’t make perfect sense, no amount of my content will ever be enough to convince you.

The good news?

It’s not worth it for either of us to convince the other of anything different.

There’s irrefutable evidence in the form of historical Customer and Employee loyalty that needs no defense.

That said, may you and your business endeavors bring you the personal vibrancy and organizational vibrancy every great leader dreams of.

Ps. In the off chance, you’re feeling compelled to take a risk, the worst that will happen is you’ll have lost an hour of your life to “what might have been.”

An hour.

Two 30-minute “Seinfeld” reruns. Almost makes the chance seem worth it, no?

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This website is about our BODY. To read today’s post about our SPIRIT, click here.