Once Upon a Time in Disney Employee Engagement (prologue)

September 11, 2016 American Flag at half-mast. Day 3 book writing from Town Square.
Walt Disney World Guest button display at Magic Kingdom
Hidden Mickey at the Chamber of Commerce.

Once Upon a Time in Disney Employee Engagement

What do the most Admired Companies in the world have that other Companies struggle to grasp?

Culture.

Culture is what people think and do without thinking.

What people think and do is driven by habit.

Culture and habits are synonymous.

Culture consists of the standard practices of each employee.

Organizational patterns determine an organization’s destiny.

Habits are the threads that weave a company culture.

Disney, perhaps better than any other organization, has harnessed, scaled, and maintained the focus and discipline required to have a culture by design versus a culture by default.

Walt Disney started his career as a storyteller using ink and paint.

Walt parlayed his storytelling talent and instincts into using specific strategies and tactics to construct a great corporate culture.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Employee Engagement Book Chapters

Walt Disney World at dusk
Heading to a special location. Not far from yesterday’s Adventureland location.
man sitting on chair
Is this clue enough to identify the location?

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Disney Employee Engagement Book Chapters:

  1. Prologue
  2. Disney Employee Beliefs
  3. Why? (not what and how)
  4. Disney’s Employee Basics
  5. So What?
  6. Disney Employee Stories

In 30 years as a Disney Cast Member and Leader, never once called Cast Members employees. Not once.

All an adult is is an eight-year old in a grown-up body.

Walt Disney

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Employee Engagement Book

Disney speaker Jeff noel writing on iPhone
Dream. Create. Inspire. Day 1 at Magic Kingdom. We arrived after having dinner at home.

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.

i’m writing all seven books on an iPhone, and all at Walt Disney World.

  1. Disney Leadership
  2. Disney Employee Engagement
  3. Disney Customer Service
  4. Disney Brand Loyalty
  5. Disney Creativity and Innovation
  6. Disney Greatest Business Hits (from the first 5 books above)
  7. How to Apply Disney Business Principles to Your Personal Life

This goal is epic and literally impossible.

Which is perfect.

Using this site to document progress on the Disney Employee Engagement Book. Also using storyboards, and iPhone’s Notes App.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Got hiring?

Walt Disney World entrance sign
Start introducing your culture long before your applicants apply for a job.

How do we begin to introduce our culture to our employees? You do it with your customer reputation and during the application process.

dad

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Hire an architect

Mickey Mouse Apple Watch display
Hire a world-renowned expert.

To create organizational vibrancy, where do i start?

dad

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This website is about our BODY. To read today’s post about our SPIRIT, click here.