Shell, walls, roof

Mickey Mouse head made from onions on flat grill
Art is doing what the others in your space do, but doing it in new, remarkable ways. We’ve been dining at Epcot’s Japan Pavilion for 40 years. This, in 2023, is the first time we’ve seen any chef do this.

Different is better than better.

dad

Employees:

  1. Employee Day One Orientation audit: Walk me through new hire application and acceptance, participate in Day One class, walk me through OJT process.
  2. Audit Day-One facilitator selection, training, and their improvement feedback processes.
  3. Recognition audit. Meet with who’s in charge (accountable).

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Physically out of office alert

Santa character on a house deck
What do Santa’s out-of-office alerts look like and sound like. Remember, people will try to reach you via email, phone calls and texts.

Disney’s secret to exceeding expectations is to pay attention to every detail. Details others under-focus on or ignore.

dad

Physically out of office alert…

Let’s start (again) with the end in mind.

What is the best way to exceed customer expectations with your various (email, phone, text) out-of-office alerts?

Use the 360-Analysis to think about what YOU need from someone’s out-of-office alert.

Use the 360-Analysis to think about what you want (in a perfect world) from someone’s out-of-office alert.

Use the 360-Analysis to think about general stereotypes (positive and negative) you have from someone’s out-of-office alert.

Use the 360-Analysis to think about the general, and typical, emotional responses (good and bad) you have from someone’s out-of-office alert.

Let’s end (again) with the accountability question…

Show me your out-of-office alerts and i’ll give you a Disney Service Consultant grade for your products (efforts).

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Daily wellness is a thing?

Apple Watch fitness screen
Part one. Taking a break to do an errand.
Apple Watch fitness screen
Part two. Nearly seven miles before lunch

The older you get, the more rest, movement, and nutrition means to you.

dad

To be able to walk, and eventually return to running, means more to me than hitting the Power Ball lottery.

Money can’t buy you love.

Love yourself.

If you can love yourself, you can love everything.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

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Thrill of hopeful body

Three people sitting next to a Christmas tree
Merry Christmas 2023 (yesterday).

Hope, like vision, is a picture of the future that’s not only better than now, but much better than now.

dad

Envisioning physical vibrancy is a great strategy but a poor tactic.

Doing the reps is a great tactic.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

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Christmas Eve 2023, body

mountains
View from Bishop’s Cap.

So grateful for an insatiable desire to learn (and teach).

dad

Desire.

Physical capability.

Courage to dare in wild spaces.

Yeah, it feels pretty good.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

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