Disney’s Single Biggest Culture Success Secret Revealed

convention center lobby
Disney’s Yacht & Beach Club Resort Convention Center. Spot the carpet Hidden Mickey?
convention center lobby
Ta-da!

Disney’s Single Biggest Culture Success Secret Revealed

Disney over-focuses on the same things others under-focus on or ignore.

Disney’s Employee Culture banks on being intentional where others are unintentional.

This is the key to Disney’s long-term success.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

The Four World Class Employee Engagement Basics, Disney Style

Grand Canyon Concourse
Grand Canyon Concourse.

The Four World Class Employee Engagement Basics, Disney Style

The four employee engagement basics will be revealed in the book.

For now, here are some thought-starters:

Never get bored with the basics.

Focus and discipline.

Excellence.

Exceeding expectations.

All day.

Every day.

Never be satisfied.

The road to excellence has no finish line.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

If Employee Engagement, Disney Style, doesn’t make perfect sense, nothing i say will matter

man looking at phone sitting on ground at Disney
Intentionally behind a trash can to avoid being a Guest trip hazard.

If Employee Engagement, Disney Style, doesn’t make perfect sense, nothing i say will matter

When you believe in something all the way, no convincing is necessary. When you don’t, no amount of convincing will be enough.

If what Disney Employees do, how they do it, and why they do it doesn’t make perfect sense, no amount of my content will ever be enough to convince you.

The good news?

It’s not worth it for either of us to convince the other of anything different.

There’s irrefutable evidence in the form of historical Customer and Employee loyalty that needs no defense.

That said, may you and your business endeavors bring you the personal vibrancy and organizational vibrancy every great leader dreams of.

Ps. In the off chance, you’re feeling compelled to take a risk, the worst that will happen is you’ll have lost an hour of your life to “what might have been.”

An hour.

Two 30-minute “Seinfeld” reruns. Almost makes the chance seem worth it, no?

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

The Why of Disney Employee Engagement

Book storyboard

The Why of Disney Employee Engagement

Why does Disney focus on employee engagement?

Here’s how easy the answer is; if you could only pick one of these two, which would you pick?

  1. An employee culture architected by design.
  2. An employee culture that happens by default.

Sometimes, the answer is that obvious.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Disney Employee Culture Beliefs

iPhone 7 package
Arrived September 16, 2016. A new writing instrument.

Disney Employee Culture Beliefs

Michael Eisner, our CEO from 1984-2005, early in his Disney career said, “The Disney Culture, and maintaining it, is my number one priority.”

Culture is architected from blueprints you design.

Disney uses five simple, critical, non-negotiable, structural elements to create, maintain, and improve its world-class organizational culture.

A culture must always be something every employee feels is worth defending.

Every organization has a culture; either by design or by default.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.