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Some shows are discreet

24-second video: Good traits we start with in life can erode so slowly we never notice.

You can observe a lot by watching.

Yogi Berra

Some shows are discreet.

They may even prefer you don’t notice their little show.

Why?

Because they are embarrassed by how long the show lasts.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Published
Categorized as Quotes Tagged

Twelve thirty-one

Repetitive pink Post-it notes with 12.31 written on them
Do what works for you. This works for me.

Be the only person who’s approval you seek.

dad

The first victory in life is the victory over comparison.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Published
Categorized as Quotes Tagged

Assets, what assets?

Social media screenshot of a man and an American flag
Circa 2009, when i first started blogging (2008).

Is doing something for the first time one day and then repeating that action day after day an asset?

dad

Answer: Depends.

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Shell, walls, roof

Mickey Mouse head made from onions on flat grill
Art is doing what the others in your space do, but doing it in new, remarkable ways. We’ve been dining at Epcot’s Japan Pavilion for 40 years. This, in 2023, is the first time we’ve seen any chef do this.

Different is better than better.

dad

Employees:

  1. Employee Day One Orientation audit: Walk me through new hire application and acceptance, participate in Day One class, walk me through OJT process.
  2. Audit Day-One facilitator selection, training, and their improvement feedback processes.
  3. Recognition audit. Meet with who’s in charge (accountable).

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This website is about our BODY. To read today’s post about our SPIRIT, click here.

Physically out of office alert

Santa character on a house deck
What do Santa’s out-of-office alerts look like and sound like. Remember, people will try to reach you via email, phone calls and texts.

Disney’s secret to exceeding expectations is to pay attention to every detail. Details others under-focus on or ignore.

dad

Physically out of office alert…

Let’s start (again) with the end in mind.

What is the best way to exceed customer expectations with your various (email, phone, text) out-of-office alerts?

Use the 360-Analysis to think about what YOU need from someone’s out-of-office alert.

Use the 360-Analysis to think about what you want (in a perfect world) from someone’s out-of-office alert.

Use the 360-Analysis to think about general stereotypes (positive and negative) you have from someone’s out-of-office alert.

Use the 360-Analysis to think about the general, and typical, emotional responses (good and bad) you have from someone’s out-of-office alert.

Let’s end (again) with the accountability question…

Show me your out-of-office alerts and i’ll give you a Disney Service Consultant grade for your products (efforts).

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This website is about our BODY. To read today’s post about our SPIRIT, click here.